Privacy Policy
Last updated: 22 September 2026
OSP Real Estate ("OSP Real Estate", "we", "us" or "our") is a real estate brokerage based in Dubai, United Arab Emirates. This policy explains what personal data we collect when you use this website or contact us, why we collect it, and the choices you have.
Who we are
OSP Real Estate
Bayswater Tower, Marasi Dr, Business Bay, Dubai, United Arab Emirates
Phone: +971 55 915 0207
Email: info@ospdubai.com
Information we collect
We collect information you give us directly, such as when you submit an enquiry, request a valuation, register interest in a listing, or message us on WhatsApp, by phone or by email. This typically includes your name, phone number, email address, and details about the property you are buying, selling, renting or interested in (budget, preferred area, property type, timeline).
We also collect some information automatically when you browse the site, such as your IP address, browser and device type, pages viewed, and how you arrived at the site, through cookies and similar technologies (see "Cookies" below).
How we use your information
- To respond to your enquiries and match you with suitable properties or clients
- To arrange viewings, valuations and follow-up communication
- To carry out and keep records of property transactions, as required by Dubai's real estate regulations
- To send you property updates or marketing communications, where you have agreed to receive them - you can opt out at any time
- To understand how visitors use our website, so we can improve it
- To meet our legal and regulatory obligations
Who we share it with
We do not sell your personal data. We may share it with:
- Property developers, landlords, sellers or buyers where necessary to progress a transaction you are involved in
- The Dubai Land Department, RERA, or other UAE authorities, where required by law or regulation
- Service providers who support our business, such as our website host, WhatsApp Business, email and analytics providers (including Google Analytics), acting under our instructions
- Professional advisers, such as lawyers or auditors, where necessary
Some of these providers may process data outside the UAE. Where that happens, we rely on the provider's own safeguards for handling personal data securely.
Cookies
Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how the site is used (for example, through Google Analytics via Google Site Kit). You can control or disable cookies through your browser settings; some parts of the site may not work as well if you do.
How long we keep your information
We keep enquiry and transaction records for as long as needed to provide our services and to meet legal, regulatory and accounting requirements, after which we delete or anonymise them.
Your rights
Under the UAE's Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to ask us to:
- Confirm what personal data we hold about you and provide you with a copy
- Correct inaccurate or incomplete data
- Delete your data, subject to our legal and regulatory record-keeping obligations
- Stop or restrict certain uses of your data, including direct marketing
To exercise any of these rights, contact us using the details above. If you are not satisfied with our response, you may raise a complaint with the UAE Data Office.
Children
Our services are directed at adults looking to buy, sell, rent or invest in property. We do not knowingly collect personal data from children.
Changes to this policy
We may update this policy from time to time, for example as our services or applicable law change. The "Last updated" date at the top of this page shows when it was last revised.
Contact us
If you have any questions about this policy or how we handle your personal data, contact us at info@ospdubai.com or +971 55 915 0207.